Change management software refers to the tools and applications that assist companies as they undergo a significant, often corporate-wide change to their typical operations. If you’re interested in working towards a management role in a company or organization, understanding what change management is, why it matters and the tools you need to implement it can be helpful in determining if overseeing executive transitions is right for you. In this article, we discuss what change management software is, why it’s useful for companies undergoing transitional processes, and provide a list of nine of the most common change management software tools available on the market.
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What is change management software?
Change management software is a tool that companies use to organize changes and transitions that occur throughout the employment process. Many large-scale organizations can benefit from using change management software, as it allows corporations to streamline the processes necessary for widespread company change. The primary goal of change management is to make adjustments to work operations successfully, with as few negative effects on the organization or its employees. Most change management software systems use a standardized procedure known as end-to-end impact analysis, which assesses the interactions between companies and clients throughout every step of their relationship and its changes.
By using change management software, companies can monitor changes as they happen and preemptively plan for future impacts. It allows management to identify opportunities for growth, integrate new software, manage resources and communications, and use analytics to determine the best solutions for unprecedented issues or changes. Change management has a direct link with IT, as both face challenges regarding the move towards complete digitization in workplace management. They work together to make company-wide changes as seamless and beneficial to the company as possible, often taking an approach that revolves around the wants and needs of the consumer.
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9 change management software programs
There are several options when it comes to choosing a change management software tool. Here are nine of the most common change management software programs on the market:
1. ChangeGear
ChangeGear is a change management tool that uses automated procedures to guide companies as they undergo widespread transitions to their operations. It can integrate with several third-party applications, making it useful for organizations that use a variety of tools to complete business processes. Some of ChangeGear’s primary features include approval management automation, change advisory board management visual reporting, notifications, and a change calendar. The program is compatible with both web browsers and most mobile devices.
2. Predict360
Predict360 is a compliance management program that guarantees users that all change management procedures are in accordance with industry standards and local guidelines. It uses mapping and cognitive tools to provide its users with risk management insights that can forecast the potential impacts of changing business procedures. The program uses integrated solutions to manage GRC, otherwise known as governance, risk, and compliance, by providing users with a complete overview of the company’s policies and procedures.
3. Spiceworks
Spiceworks is an IT change management software that uses various features, such as a help desk, network monitoring, and inventory management tools, to handle various incidents and transitions to the regular operations of a business or organization. The program has a community support team that assists users in learning its functions and troubleshooting potential technical issues. Other issues that you can handle with Spiceworks include network security risks, power or internet outages, and asset management.
4. Samanage
Samanage is a change management software that functions as a service desk where employees can use tools to report issues, automate management procedures, and create benchmarks for the transition process. This software can serve various management needs, ranging from human resources to risk management. Samanage also includes an employee portal, where they can keep track of their self-reported tickets, work assignments, and code-free customization to enhance the program’s functions for each individual user.
5. Remedy Change Management 9
Remedy Change Management 9 is an IT service management (ITSM) platform for IT departments that need to report and plan for upcoming changes in the work processes of a company. The application allows management to review employee requests for changes in work operations and monitor the progress of those changes. The program also automatically notifies stakeholders of company changes. Remedy is available on both web browsers and mobile devices.
6. Howspace
Howspace is a change management software platform that focuses on harboring collaboration in the workplace during transitional processes. Users can document all of their questions, ideas, concerns and colleague conversations in the application, allowing everyone to contribute to the changing processes of a workplace. Howspace uses artificial intelligence (AI) to power its analytic tools, which allows managers to search for targeted topics and concerns and receive notifications informing them of employee progress.
7. Giva
Giva is a service management system that helps companies with decision-making as they undergo widespread corporate or software changes. Some of its main features include a helpdesk, customer support, and asset management. Users can customize Giva to their personal company needs without coding, making it accessible even for those with minimal experience using software management programs.
8. Whatfix
Whatfix is a digital adoption platform that supports human resources and management during the onboarding and training stages of a transitional process. It uses interactive walkthroughs to assist companies as they switch to new software by providing step-by-step guidance for handling new systems and technologies. These walkthroughs are available in multiple formats, including videos, slideshows, and PDFs. It has a built-in analytics program that helps management measure employee progress as they use walkthroughs to train on the new software.
9. Gensuite
Gensuite is a change management software tool that focuses on standardizing the processes necessary for instituting change on a large, company-wide scale. The program uses an action tracking system, which offers real-time updates, to monitor and report potential risks that can result from changes in the operations, technology, or employees of the organization. Users can access Gensuite using either a web browser or on their mobile devices.
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