Using business intelligence (BI) is a process that business specialists utilize to learn more about a company’s market status and how to improve. BI tools are useful for deciding and determining the right path forward. Understanding BI further can help you use it effectively and efficiently to increase a company’s status among its competitors.
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In this article, we discuss what business intelligence is, how companies can implement it, the nine benefits you may experience when using it, and helpful tips for BI use.
What is Business Intelligence?
Business intelligence is valuable information business leaders and specialists can use to make decisions that lead to success for the company. The intelligence can come from many sources, including internal data, external information, and market status.
Specialists use BI tools to understand how the organization functions and what it can do to perform better. Often when business specialists use BI software, they can see useful data in real-time to make strategic decisions.
Some elements and benefits of using BI include:
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Data mining: Data mining analyzes large quantities of data to recognize patterns and trends to help a business increase its market value.
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Performance benchmarking: Performance benchmarking provides business specialists with helpful information on how a company’s products or services perform compared to its competitors. The benchmarks allow companies to understand where they can improve and make data-driven decisions about the business.
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Business process analysis: Business process analysis (BPA) is a way for business specialists to analyze actionable insights about a company’s overall performance. BPA comprises multiple steps, highlighting where a company is doing well and where it requires necessary improvements.
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Descriptive analysis: Descriptive analysis summarizes quantitative statics for a company, focusing on specific elements of a collection of data rather than the entire data set.
9 Benefits of Business Intelligence
These are some benefits you may experience when implementing business intelligence:
1. Accurate reporting
Business intelligence can provide information to business leaders that they can use to create accurate reports. These reports can include information about performance insights for solving company challenges. Many BI programs generate reports automatically, synthesizing data to deliver detailed profiles of performance and potential opportunities for future development.
2. Business decision guidance
BI systems can offer guidance on which decisions can create positive results. By analyzing data, business intelligence programs may offer more accurate predictions of how decisions can affect the organization within the market. For example, a company may consider creating and releasing a new line of products to compete with competitors. They can use BI programs to receive a prediction of how the product may perform on the market according to current data.
3. Business insights
Business insight is information that can increase a business specialist’s understanding of a situation. These insights can include information about competitive advantages or ideas for success. For example, the system may offer knowledge about a lack of marketing from competitors to address specific challenges. You can take advantage of this opportunity by using the approach for your products, situating them as a solution in the market.
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4. Competitive analysis
A competitive analysis is a comprehensive view of how a company’s products and services can compete with other similar offerings. BI can offer competitive analysis reports that consider factors like market share, audience, growth rates, and current interest in the product. For example, you may generate a competitive analysis that shows sales for a company’s product versus a competitor’s product.
5. Customer satisfaction
Using business intelligence systems can help improve customer satisfaction. Part of BI is gathering information about customer ratings and loyalty, and the systems can offer reports summarizing current consumer opinions. Using this information, you can implement measures to fix customer challenges and improve overall satisfaction.
6. Enhanced productivity
A business intelligence system can improve productivity within teams. The system can gather and analyze data faster than team members, which can help you address challenges when they arise. Business intelligence software can also identify helpful methods for addressing issues, helping a team overcome efficiency barriers.
7. Improved data quality
The quality of the reports and information you receive from a business intelligence system depends on the data quality within the system. Many BI systems come with programs that help to identify and remove corrupt data. This integrated feature can improve data quality and make decisions using more accurate information.
8. Market trend recognition
A market trend is a changing pattern within the business space that alters standards. BI tools can help you identify if the market is trending up or down. You can also use business intelligence systems to determine distinct market trends like new regulations, customer preferences, and artificial intelligence (AI). Individuals can use market trend recognition to adjust their strategies and take advantage of the shifts in the market.
9. Opportunity identification
A BI system can identify opportunities by establishing competitor benchmarks and helping you recognize instances where an organization can improve and surpass competitors. For example, if a competitor experiences a public image challenge, interest in their brand may decline. Using business intelligence, you can identify this as an opportunity to market a company’s product to customers searching for new goods.
How do companies use business intelligence solutions?
Companies use business intelligence solutions to improve decision-making and create a comprehensive profile of business performance. These are some other ways individuals can use BI:
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Create forecasts of future performance
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Recognize areas for competitive advantage
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Identify additional revenue sources
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Generate solutions for business challenges
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Gather data about business performance
Additionally, some technology solutions companies can use with BI include:
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Hardware
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Physical sensors
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Software platforms
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Cloud computing
Tips for Implementing Business Intelligence
These are some helpful tips you can use for implementing business intelligence:
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Make clear business goals. Before implementing a business intelligence system, understand your goals and what you want to gain from the system. For example, if you wish to improve information access within a company, you might set a goal to make it easier to find.
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Choose the right BI tools. Many business intelligence tools offer varying features. It’s best to try different systems and determine which works best for your organization.
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Focus on clean data. Clean data is information free from corrupted and incorrect figures. Often, you can find business intelligence tools that incorporate programs for cleaning data and ensuring data accuracy.
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Create and follow a budget. You can scale business intelligence systems to be as large as you desire, so it’s vital to determine a budget for business intelligence operations. Creating and following a budget can help you optimize your resources without overextending.
I hope you find this article helpful.